Lincoln Electric – The Welding Experts® Australia 1300 LINCOLN
New Zealand 0800 728 720

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Warranty Registrations

Privacy Statement
Warranty Terms & Conditions – Lincoln Electric Limited Warranty
Warranty Terms & Conditions – LiquidArc Limited Warranty
Competition Terms & Conditions

 

Privacy Statement

The Lincoln Electric Company Australia Pty Ltd ("Lincoln Electric") is committed to compliance with local data protection and privacy legislation in all jurisdictions in which it operates. All reasonable endeavours will be made to ensure that all information held by the Company is gathered, stored, used, disclosed and diposed of in accordance with the prevailing legislation.

Lincoln Electric recognises the responsibility it has to all its employees, customers and suppliers, to maintain the highest standards of integrity and efficiency when handling personal information. We also recognise that adhering to such standards plays an important part in maintaining the confidence of those whose information we handle and the successful operation of our business.

Lincoln Electric warrants that all information it collects from employees, customers and suppliers is collected lawfully and is used only for the purpose(s) for which they are aware or would reasonably expect.

When required by law, this information will be released to the relevant authorities upon proper applicaiton.

Lincoln Electric will take reasonable steps to ensure that information collected is accurate, complete and up to date. If Lincoln Electric is made aware of an error or change in a person's, customer's or supplier's information, then it will use its reasonable endeavours to correct such errors within 30 days of being notified of such errors.

All customer's have the right to opt out from receiving marketing material including those sent by email, phone, fax and post.

Lincoln Elecrtric will ensure that personal information it holds is appropriately stored in a secure environment that can only be accessed, modified or disclosed by authorised staff and with the knowledge of Lincoln Electric.

Upon request, Lincoln Electric will provide an individual with access to or advice on the general personal information held on that person by Lincoln Electric provided that requests made are not vexatious or frivilous.

Such requests should be made in writing to :
The Company Secretary,
The Lincoln Electric Company Australia Pty Ltd.
35 Bryant Street,
Padstow, NSW, 2211
AUSTRALIA

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Warranty Terms & Conditions – Lincoln Electric Limited Warranty

Warranty Terms and Conditions should be checked at the time of purchase in regards to the specific product you have purchased. Information listed here is subject to change at any time.

STATEMENT OF LIMITED WARRANTY
The Lincoln Electric Company (Australia) Pty Limited ("Lincoln") warrants all new machinery and equipment ("goods") manufactured by Lincoln against defects in workmanship and material subject to certain limitations hereinafter provided. This warranty is void if Lincoln or its Authorised Service Facility finds that the equipment has been subjected to improper installation, improper care or abnormal operations.

PERIOD OF WARRANTY "LINCOLN BRANDED GOODS"
The period from the commencement of the warranty in respect of goods covered by this warranty shall be as follows:
Three Years

  • All Lincoln welding machines, wire feeders and plasma cutting machines unless listed below.

Two Years

  • All Weldanpowers, Rangers, Italian Invertec welders and PC65 & PC105 Plasmas.

One Year PC60 & PC100 Plasmas

  • All water coolers (internal and external).
  • Arc welding and cutting robots and robotic controllers.
  • All stick electrodes, welding wires and fluxes.
  • All Environmental Systems equipment, including portable units, central units and accessories. (Does not include consumable items listed under 30-day warranty).
  • All welding and cutting accessories including wire feed modules, undercarriages, field installed options that are sold separately, unattached options, welding supplies, standard accessory sets, replacement parts. (Does not include expendable parts and guns/torches listed under 90 and 30 day warranties)

90 Days

  • All Gun and Cable Assemblies (manufactured by Lincoln) and Spool guns.
  • All MIG, TIG and Plasma Torches
  • All “Pro Torch” TIG torches

30 Days

  • All consumable items that may be used with the environmental systems described above. This includes hoses, filters, belts and hose adapters.
  • Expendable Parts - Lincoln is not responsible for the replacement of any expendable part that is required due to normal wear.

ENGINE WARRANTY
To the extent permitted by law Lincoln shall be entitled to in its absolute discretion repair all engines and engine accessories however Lincoln shall not be held responsible for any such repair which shall be the sole responsibility of the engine manufacturer which provides for warranties for the period and subject to any limitations provided for by those manufacturers of the respective engines and engine accessories.

Three Years*

Deutz 912 Engine and Accessories *Subject to conditions (Warranty service can only be carried out an imposed by Deutz. authorised Deutz service dealer) Cummins B3.3 Engine and Accessories *Subject to conditions (Warranty service can only be carried out an imposed by Cummins authorised Cummins service dealer)

Two Years

Perkins Engines and Accessories (The Perkins Distributor Organisation *Subject to conditions provides all warranty service (accessories imposed by Perkins included) for the Perkins Engines powering goods manufactured by Lincoln.

Briggs & Stratton Vanguard Engines *The Magnetron ignition and Accessories. (Warranty service can only by be carried out by an authorised Briggs & Stratton service dealer). Briggs & Stratton system is warranted for 5 years.

Kubota Engines and Accessories *Subject to conditions (Warranty service can only be carried out an imposed by Kubota. authorised Kubota service dealer)

One Year*

Ruggerini Engines and Accessories (Warranty service can only be carried out by authorised Lincoln Field Service Shop or the engine distributors authorised by the Lincoln branch office).

BATTERY WARRANTY
Lincoln supplies certain batteries in connection with its supply of goods and the purchaser acknowledges that any such battery is warranted by its manufacturer and any claim in respect of such a battery whether as to a defect in the battery or as to damage consequential upon a defect in a battery shall be made by the purchaser to the manufacturer of the battery and the purchaser shall not hold Lincoln in any way liable for the operation, non-operation or malfunction of any such battery.

CONDITION OF WARRANTY TO OBTAIN WARRANTY COVERAGE:
The purchaser must contact Lincoln or Lincoln’s Authorised Service Facility about any defect claimed under Lincoln’s warranty. Determination of warranty on welding and cutting equipment will be made by Lincoln or Lincoln’s Authorised Service Facility.

WARRANTY REPAIR
If Lincoln or Lincoln’s Authorised Service Facility confirms the existence of a defect covered by this warranty, the defect will be corrected by repair or replacement at Lincoln’s option. At Lincoln’s request, the purchaser must return, to Lincoln or its Authorised Service Facility, any "Goods" claimed defective under Lincoln’s warranty.

FREIGHT COSTS
The purchaser is responsible for shipment to and from the Lincoln Authorised Service Facility.

WARRANTY LIMITATIONS
Certain conditions warranties and obligations are implied by law (for example under the Trade Practices Act 1974) and cannot be excluded or modified ("the statutory warranties"). Where the statutory warranties do apply then any express warranties given by Lincoln (the "express warranties") are given in addition and without derogation from the statutory warranties. Apart from the express warranties and (in cases where they apply by law but not otherwise) the statutory warranties Lincoln gives no warranties whether express or implied by operation of law or otherwise in respect of any goods manufactured or supplied by Lincoln or by its authorised distributor. Any warranty whether express or statutory and the term of any such warranty as set out herein commences on the date Lincoln or Lincoln’s authorised distributorship forwards the goods from the premises of Lincoln or Lincoln’s authorised distributor to the purchaser. In respect of any claim under the warranty herein provided a purchaser must furnish Lincoln with written notice of any claim under the warranty within the time period of the warranty as further specified herein. The extent of Lincoln’s warranty whether express or  statutory is limited to a liability to repair, replace or pay to the purchaser an amount equal to:

a) The cost of replacing the goods;

b) The cost of obtaining equivalent goods; or

c) The cost of having the goods repaired whichever remedy in its absolute discretion Lincoln chooses. Upon request by Lincoln the purchaser must permit Lincoln to inspect the goods the subject of any claim under this warranty and Lincoln may at its absolute discretion repair or replace the goods F.O.B. at its own premises or at such other premises as Lincoln may designate provided that all freight charges to and from Lincoln’s premises or such other premises as Lincoln may designate shall be paid by the purchaser. Subject to the express and statutory warranties hereinbefore provided Lincoln provides no other warranties in respect of the manufacture or sale of goods and in particular Lincoln shall have no responsibility or liability in respect of:

a) Repairs done to Lincoln’s goods and undertaken by the purchaser outside Lincoln’s premises without written authority from Lincoln obtained prior to any such repair;

b) Any damage or failure of the goods as a result of normal wear and tear or the neglect misuse abuse or failure to properly service goods by any purchaser. The liability of Lincoln is limited as hereinbefore provided and Lincoln shall not be liable for any incidental special or consequential damage suffered by a purchaser whether or not arising out of circumstances known or foreseeable known by Lincoln and in particular arising out of the supply of goods to a purchaser or the use of goods by a purchaser
whether based on breach of contract negligence or tort.

CUSTOMER ASSISTANCE POLICY
The business of The Lincoln Electric Company is manufacturing and selling high quality welding equipment, consumables, and cutting equipment. Our challenge is to meet the needs of our customers and to exceed their expectations. On occasion, purchasers may ask Lincoln Electric for advice or information about their use of our products. We respond to our customers based on the best information in our possession at that time. Lincoln Electric is not in a position to warrant or guarantee such advice and assumes no liability, with respect to such information or advice. We expressly disclaim any warranty of any kind, including any warranty of fitness for any customer’s particular purpose, with respect to such information or advice. As a matter of practical consideration, we also cannot assume any responsibility for updating or correcting any such information or advice once it has been given, nor does the provision of information or advice create, expand or alter any warranty with respect to the sale of our products. Lincoln Electric is a responsive manufacturer, but the selection and use of specific products sold by Lincoln Electric is solely within the control of, and remains the sole responsibility of the customer. Many variables beyond the control of Lincoln Electric affect the results obtained in applying this type of  fabrication methods and service requirements.

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Warranty Terms & Conditions – LiquidArc Limited Warranty

Warranty Terms and Conditions should be checked at the time of purchase in regards to the specific product you have purchased. Information listed here is subject to change at any time.

STATEMENT OF LIMITED WARRANTY
The Lincoln Electric Company (Australia) Pty Limited ("Lincoln") warrants all new machinery and equipment ("goods") manufactured by Lincoln against defects in workmanship and material subject to certain limitations hereinafter provided. This warranty is void if Lincoln or its Authorised Service Facility finds that the equipment has been subjected to improper installation, improper care or abnormal operations.

PERIOD OF WARRANTY "LIQUIDARC BRANDED GOODS"
The period from the commencement of the warranty in respect of goods covered by this warranty shall be as follows:

Five Years

  • Handymax 160

Three Years

  • Easymig All Models
  • Handymig All Models
  • Maxmig All Models
  • Maxidrive All Models

One Year

  • Viking STP
  • PJ20 Plasma
  • PJ35 Plasma
  • Promax All Models
  • Electronic Welding Helmets

3 Months

  • MIG Torches All Models
  • TIG Torches All Models
  • Plasma Torches All Models
  • Gas & Cutting Equipment All Models

CUSTOMER ASSISTANCE POLICY
The business of The Lincoln Electric Company is manufacturing and selling high quality welding equipment, consumables, and cutting equipment. Our challenge is to meet the needs of our customers and to exceed their expectations. On occasion, purchasers may ask Lincoln Electric for advice or information about their use of our products. We respond to our customers based on the best information in our possession at that time. Lincoln Electric is not in a position to warrant or guarantee such advice and assumes no liability, with respect to such information or advice. We expressly disclaim any warranty of any kind, including any warranty of fitness for any customer’s particular purpose, with respect to such information or advice. As a matter of practical consideration, we also cannot assume any responsibility for updating or correcting any such information or advice once it has been given, nor does the provision of information or advice create, expand or alter any warranty with respect to the sale of our products. Lincoln Electric is a responsive manufacturer, but the selection and use of specific products sold by Lincoln Electric is solely within the control of, and remains the sole responsibility of the customer. Many variables beyond the control of Lincoln Electric affect the results obtained in applying this type of fabrication methods and service requirements.

CONDITION OF WARRANTY TO OBTAIN WARRANTY COVERAGE:
The purchaser must contact Lincoln or Lincoln’s Authorised Service Facility about any defect claimed under Lincoln’s warranty. Determination of warranty on welding and cutting equipment will be made by Lincoln or Lincoln’s Authorised Service Facility.

WARRANTY REPAIR
If Lincoln or Lincoln’s Authorised Service Facility confirms the existence of a defect covered by this warranty, the defect will be corrected by repair or replacement at Lincoln’s option. At Lincoln’s request, the purchaser must return, to Lincoln or its Authorised Service Facility, any "Goods" claimed defective under Lincoln’s warranty.

FREIGHT COSTS
The purchaser is responsible for shipment to and from the Lincoln Authorised Service Facility.

WARRANTY LIMITATIONS
Certain conditions warranties and obligations are implied by law (for example under the Trade Practices Act 1974) and cannot be excluded or modified ("the statutory warranties"). Where the statutory warranties do apply then any express warranties given by Lincoln (the "express warranties") are given in addition and without derogation from the statutory warranties. Apart from the express warranties and (in cases where they apply by law but not otherwise) the statutory warranties Lincoln gives no warranties whether express or implied by operation of law or otherwise in respect of any goods manufactured or supplied by Lincoln or by its authorised distributor. Any warranty whether express or statutory and the term of any such warranty as set out herein commences on the date Lincoln or Lincoln’s authorised distributorship forwards the goods from the premises of Lincoln or Lincoln’s authorised distributor to the purchaser. In respect of any claim under the warranty herein provided a purchaser must furnish Lincoln with written notice of any claim under the warranty within the time period of the warranty as further specified herein. The extent of Lincoln’s warranty whether express or statutory is limited to a liability to repair, replace or pay to the purchaser an amount equal to:

a) The cost of replacing the goods;

b) The cost of obtaining equivalent goods; or

c) The cost of having the goods repaired whichever remedy in its absolute discretion Lincoln chooses.
Upon request by Lincoln the purchaser must permit Lincoln to inspect the goods the subject of any claim under this warranty and Lincoln may at its absolute discretion repair or replace the goods F.O.B. at its own premises or at such other premises as Lincoln may designate provided that all freight charges to and from Lincoln’s premises or such other premises as Lincoln may designate shall be paid by the purchaser. Subject to the express and statutory warranties hereinbefore provided Lincoln provides no other warranties in respect of the manufacture or sale of goods and in particular Lincoln shall have no responsibility or liability in respect of:

a) Repairs done to Lincoln’s goods and undertaken by the purchaser outside Lincoln’s
premises without written authority from Lincoln obtained prior to any such repair;

b) Any damage or failure of the goods as a result of normal wear and tear or the neglect misuse abuse or failure to properly service goods by any purchaser.

The liability of Lincoln is limited as hereinbefore provided and Lincoln shall not be liable for any incidental special or consequential damage suffered by a purchaser whether or not arising out of circumstances known or foreseeable known by Lincoln and in particular arising out of the supply of goods to a purchaser or the use of goods by a purchaser whether based on breach of contract negligence or tort.

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Competition Terms & Conditions

HOW TO ENTER
To enter the monthly competition to win a Lincoln Electric Welding Helmet valued at $350, entrants must complete the Lincoln Electric warranty registration process online at www.mylincolnwarranty.com.au. Entry to the competition will be automatic if all mandatory questions for entry in the competition are answered as part of the warranty process and one lucky winner will be drawn within the week following the end of the month.

Fully completed warranty registrations will also automatically go in the draw to win a “Hot Lap with Jason Bright’. This will be drawn on 7 November, 2008.  The prize will include the Hot Lap with Jason Bright, flights to Melbourne (from the winners nearest Australian capital city or major international airport in New Zealand), transfers to Phillip Island and one night of accommodation in a 4 Star Hotel.

For details about the terms and conditions of the promotions, see below.

“WIN LINCOLN ELECTRIC WELDING HELMENT” & “WIN HOT LAPS” PROMOTION CONDITIONS OF ENTRY

1. Information on how to enter and prizes form part of these Conditions of Entry. 2. Entry is
only open to Australian and New Zealand residents. Employees and their immediate families of the Promoter, participating retailers, its related body corporate, and their agencies associated with this promotion are ineligible. 3. The Promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these conditions of entry. 4. Entrants must retain a copy of product receipt for all entries as proof of purchase. 5. Multiple entries accepted but each entry must be posted in a separate warranty registration online session. 6. Entries for the “Win a Lincoln Electric Welding Helmet” close at midnight on the last day of each calendar month. Entries for the “Hot Lap with Jason Bright” close 5pm EST on 31st October 2008. The draw will take place at Lincoln Electric Pty. Ltd. 35 Bryant Street, Padstow, NSW 2211, Australia . Winners will be notified by phone and/or mail. 7. Each monthly winner of the Lincoln Electric Helmet receives the welding helmet which will be delivered at Lincoln Electric’s expense to the winning entry. The winning entry for the “Hot Lap with Jason Bright” receives: - Return flights from their nearest capital city in Australia or major airport in New Zealand to Melbourne Airport. Note: Transfer to closest capital city airport in Australia or major airport in New Zealand is at winner’s expense – one night stay in a 4 star hotel – Taxi transfers to and from airport – Dinner for one person – Pass to do Hot Laps in a V8 Supercar at Phillip Island with Jason Bright (Driver and location subject to change) – Taxi transfers to and from hotel to Phillip Island Racecourse – The prize is valid for one person and the date will be determined by the promoter and it is the entrant’s responsibility to make themselves available for that date (which is subject to change). 8. Total prize pool value is approximately $1500 for the “Win a Hot Lap” portion of the promotion. The total prize pool for the “Win a Lincoln Electric Helmet” promotion is $350 per calendar month until Lincoln Electric cease the promotion at a date to be decided by Lincoln Electric. 9. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash. 10. The Promoter accepts no responsibility for any variation in the prize value. 11. No responsibility accepted for late, lost or misdirected entries. 12. If the winner of a major “Hot Lap with Jason Bright” prize is under the age of 18 years, the prize will be awarded to the winner’s nominated parent or guardian. 13. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of taking any of the prizes, except for any liability which cannot be excluded by law. 14. The most creative entry will be chosen to win the major prize. Judges’ decision is final and no correspondence will be entered into. 15. The Promoter collects entrants’ personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. By entering the promotion, unless otherwise advised, each entrant also agrees the Promoter may use this information, or disclose it to other organisations that may use it, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant. Entrants’ personal information may be disclosed to State and Territory lottery departments and winners’ names published as required under the relevant lottery legislation. A request to access, update or correct any information should be directed to the Promoter at their address set out below. The Promoter is Lincoln Electric Pty. Ltd. 35 Bryant Street, Padstow NSW 2211 Australia.

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